General Terms of Use of Services


  • SOSteacher will communicate with you via the contact information you provide.


  • NO contract. At any time, you may decide to stop receiving your private tutoring services.


  • Tutoring sessions are billed every 1st and 15th of the month after the lessons.


  • Upon completion of the student file, the search for your tutor starts immediately. This form remains THE ONLY WAY to find a tutor at SOSteacher. This allows us to check the current availability of our tutors in your area, as they change daily.


  • You will receive your detailed options by email, thus allowing you to quickly select a tutor, which we reserve for you with great care!


  • Does the choice of the tutor NOT MEET YOUR EXPECTATIONS? We will find you a new tutor and we will REFUND you for your first hour. This is what makes us the #1 TUTORING company in Canada!


  • NO payment will be required before services begin. The sessions are accumulated and will be billed twice monthly: on the 1st and 15th of the month.


  • Payment method: billed directly to the CREDIT CARD on your account.


  • The use of your SOSteacher online account is mandatory. You can manage everything from your online account at This allows you great freedom of action, regardless of our opening hours. We are constantly working to provide you with the most user-friendly experience.


  • All meetings must be approved on your credit card at the same time as the creation of the appointment. This is not an invoice, but a pre-authorization that only shows up for 2 days on your credit card statement. In the case of recurring declined payments, SOSprof will require that all sessions be pre-authorized on the credit card at creation.


  • We are committed to finding the tutor that best suits your needs within the shortest possible period of time – approximately 1 to 10 days.


  • There may be circumstances where we cannot find anyone available in your area.


  • An additional charge may be applied to the hourly rate, if we find a tutor who agrees to travel a longer distance, with your consent. At all times, you can opt for the online tutoring service: simple and effective.


  • Our tutors are experienced, motivating and qualified in their field and have a clean background check.


  • Your child’s success is our number one priority!


  • Lessons are of a minimum duration of ONE hour. For small-group tutoring, the MINIMAL duration changes, but the rate remains the same: -2 students: 1 hour 30 minutes (45 minutes each, for example); -3 students: 2 hours.


  • To cancel an appointment, please cancel directly in your account at or COMMUNICATE DIRECTLY with your tutor at least 24 hours in advance. In case of cancellation within 24 hours of the appointment, a $30 fee will be charged to your account. Thank you for your understanding.


  • A penalty of 2.5% per month will be added to any unpaid invoice. After 3 refused payments in the same school year, we will have to remove you from our list.


  • Agreement valid for the 2021-2022 school year.



You hereby acknowledge and agree, without condition, that, except in the case of gross negligence or intentional misconduct, no member of SOSProf Inc, its partners (including its tutors and all other professionals working for SOSprof Inc.), or any of their affiliates, members, officers, directors, agents or employees (collectively, the SOSprof Inc. Representatives) do not accept or assume any responsibility or liability whatsoever to you in connection with the tutoring program and educational services and that the SOSprof Inc. representatives shall not be liable for any injury, damage, loss, expense or other claim by you arising directly or indirectly from their activities or interactions with you in connection with the tutoring program and educational services, including in connection with any consultation between a tutor and the specialists selected by SOSprof Inc.

Without limiting the foregoing, you unconditionally acknowledge and agree, among other things, that SOSprof Inc. representatives shall in no event be liable for any injury, damage, loss, expense or other claim related, directly or indirectly, to the Academic Tutoring Program and Educational Services and consultations between our tutors or for any failure or inability to deliver a service as scheduled (including any delay, interruption or cancellation of such service). You assume full responsibility and liability for SOSprof Inc. and SOSprof Inc. representatives for your reliance on any advice, information, products or services received or resulting from any consultation in connection with the tutoring program and educational services.