SOSteacher Privacy Policy

Who are we?Domain names: sosprof.ca, enseignezausuivant.comLast update: September 13th, 2023.

1. INTRO

Last update : June 23, 2023.SOSprof inc. (“We,” “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. INFORMATION COLLECTED

We collect the following information:

Full physical address
First and last name
First and last name of the child
Telephone and cellphone numbers
Credit card information (through Stripe)
Email address

This information is collected for the purpose of our school tutoring services to perform matches between tutors and students.

3. THIRD-PARTY SERVICE PROVIDERS

We use third-party service providers to serve various aspects of our services. These include:

SendGrid for sending automated email communication to our users.
WordPress for website management and content publication.
Hubspot for marketing, sales, and service software.
Stripe for payment processing.
Digital Ocean for cloud services.
Microsoft 365 for business productivity tools.
Google Form for collecting and organizing information.
BigBlueButton for web conferencing for online learning.

4. SHARING YOUR INFORMATION

We do not sell your information to third parties. We only share your information with our third-party service providers as necessary to provide our services to you. We may also share your information with law enforcement as required by law, or to protect the rights and safety of ourselves or others.

5. PROTECTING YOUR INFORMATION

We use a variety of security measures to protect your information. These measures include physical, electronic, and procedural safeguards, such as secure servers, firewalls, and SSL encryption for data transfer.

6. ACCESS TO YOUR INFORMATION

You have the right to access, update, or delete your personal information at any time. To exercise this right, please contact us at [email protected].

7. COOKIE POLICY

We use cookies and similar technologies to improve your browsing experience on our site, analyze site traffic, personalize content, and offer specific features. You can control how your browser handles cookies by changing your browser settings. Please note that if you disable cookies, certain parts of our site may not function properly.

8. ACCEPTANCE OF OUR POLICY

By using our services, you accept our Privacy Policy and our use of cookies. If you do not agree with our Privacy Policy or our use of cookies, please do not use our services.

9. CONTACT

If you have any questions or concerns about this policy or our data protection practices, you can contact us at [email protected], Chantale Alvaer, CEO.